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  • THE HUGE INTERNATIONAL BESTSELLER

    A former FBI hostage negotiator offers a field-tested approach to negotiating – effective in any situation.

    ‘Riveting‘ Adam Grant
    ‘Stupendous The Week
    Brilliant’ Guardian
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    After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.

    Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.
    ____________________________
    PRAISE FOR NEVER SPLIT THE DIFFERENCE

    ‘Such a great book that is relevant to more than just FBI negotiations: it’s relevant to my relationship with my partner, to my business, to everything in between.’ Steven Bartlett, entrepreneur and host of the Diary of a CEO podcast

    ‘It’s rare that a book is so gripping and entertaining while still being actionable and applicable.’ Inc.

    ‘A business book you won’t be able to put down.’ Fortune

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